FAQ
Good questions.
The questions we get most often. Don't see yours? Email support@vita-beaut.com — we'll get back to you within a business day.
FAQ
About our products
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Are your products clean?
Every formula is free from parabens, sulfates, phthalates, talc, mineral oil, and synthetic fragrance. Full ingredient lists live on every product page — no proprietary blends, no surprises.
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Are you cruelty-free?
Yes. We don't test on animals, and neither do our suppliers. We never have, and we never will.
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Are your products dermatologist-tested?
Yes. Every product is reviewed by dermatologists before we ship it.
Orders & shipping
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When will my order arrive?
US standard shipping takes 3–5 business days. Express is available at checkout. International orders typically arrive within 7–14 business days.
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Can I return a product?
Yes — within 30 days of receipt, on unopened products. Email us and we'll send a prepaid label. Full details here.
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Do you ship internationally?
Yes, we ship worldwide. Duties and taxes are calculated at checkout where possible.
Shades & matching
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How do I pick a shade?
Every product page includes shade descriptions and swatches on a range of skin tones. Still not sure? Email us a selfie in natural light and we'll recommend.
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Wrong shade — what now?
Email support@vita-beaut.com. We'll help you swap, no fuss.
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Is anything restocking soon?
Sign up for back-in-stock alerts on the product page, or join our list at the bottom of any page — we share restocks first.